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SERVICES
Service Offerings
At HomeCare Support Solutions we craft Tailored Service Packages that precisely meet the unique needs of skilled and nonskilled homecare and companion care businesses. Our flexible service configurations and scalable support options enable these types of organizations to adapt quickly, while customized pricing models ensure cost-effectiveness. Through ongoing consultation and optimization, we continuously refine our support strategy to enhance operational efficiency and homecare service delivery.
Recruitment & Hiring Support
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Develop targeted recruitment strategies specifically for healthcare professionals
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Develop multi-channel recruitment campaigns, including social media
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Create comprehensive candidate profiles matching specific organizational needs
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Comprehensive verification of professional licenses and certifications
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Onboarding of new hires including training materials, uniforms, badges, and PPEs
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Background check coordination and management
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Create compelling job descriptions and employer branding materials
Recruitment & Hiring Support
-
Develop targeted recruitment strategies specifically for healthcare professionals
-
Develop multi-channel recruitment campaigns, including social media
-
Create comprehensive candidate profiles matching specific organizational needs
-
Comprehensive verification of professional licenses and certifications
-
Onboarding of new hires including training materials, uniforms, badges, and PPEs
-
Background check coordination and management
-
Create compelling job descriptions and employer branding materials
Marketing Services
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Marketing Services
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Develop comprehensive marketing strategies tailored to homecare agencies
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Create and manage multi-channel digital marketing campaigns (social media, email, web)
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Design professional marketing materials including brochures, flyers, and presentations
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Manage online reputation and review response across Google, Yelp, and industry platforms
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Track and analyze marketing performance metrics with detailed reporting
Schedule Management
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Real-time staff availability tracking
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Predictive scheduling based on patient care needs and staff qualifications
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Automated shift allocation and replacement protocols
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Compliance monitoring for work hours and mandatory rest periods
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Digital platforms for schedule management and communication
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Conflict resolution and shift swap management
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Integration with payroll and time-tracking systems
Client Relations Management
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Consistent and compassionate client interaction
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Centralized customer relationship management (CRM) system
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Automated follow-up and communication tracking
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Personalized communication strategies
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Feedback collection and analysis
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Standardized communication templates
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Multichannel communication support
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Multilingual communication options
Client Intake Process
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Coordinate initial in-home consultation
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Digital intake form design and management
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Streamlined documentation process
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Secure digital record keeping
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HIPAA compliance protocols
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Personalized intake experience
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Follow-up meeting post initial in-home consultation
24/7 After-Hours Support
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Create on-call report template
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Manage staff emergency call out
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Manage calls from clients or their family members
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Client care coordination
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Next-day schedule confirmations
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Shift change documentation
